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Privacy Policy
Introduction
At Energy Benders, your privacy is important to us. We are committed to protecting the personal information you share with us and ensuring it is handled responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, book a session, or interact with our services.
Information We Collect
We may collect personal information such as your name, email address, phone number, booking details, and any information you choose to provide through contact forms or enquiries. We may also collect non-personal information, including browser type, device information, IP address, and website usage data, to help improve our website and services.
How We Use Your Information
Your information is used to manage bookings, respond to enquiries, provide customer support, send booking confirmations and service updates, improve your experience, and comply with legal obligations. If you have subscribed to our newsletter or marketing communications, you may also receive updates about new services, events, or special offers. You can opt out of these communications at any time.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information. Your information may be shared only with trusted third-party service providers who assist us with website hosting, booking systems, payment processing, or other essential business operations. These providers are required to protect your information and use it only for the services they perform on our behalf.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. While we strive to maintain the security of your information, no method of electronic storage or internet transmission can be guaranteed to be completely secure. By using our website and services, you acknowledge and accept these limitations.